Terms of Service

Last updated: August 13, 2026

1. General provisions

These Terms of Service govern the use of the Labelka application ("the App") provided by:
Usługi Szymon Groth, Pomorska Wieś 44a, 82-316 Pomorska Wieś, Poland, VAT ID (NIP): 5783133262 ("the Provider").

2. Definitions

App — the Labelka system enabling order synchronization from Baselinker and booking courier services and shipping labels.
User — an entity that has created an account and uses the App.
Account — a User's individual profile in the App.
Third-party integrations — services used by the App, including Baselinker and the courier companies configured by the User in their Baselinker account.

3. Conditions of use

Using the App requires creating an Account and accepting these Terms. The User must provide accurate information and keep Account credentials confidential.

4. Scope of the service

The App enables, in particular: automatic synchronization of orders from the User's Baselinker account, matching orders to products and packages defined by the User, booking courier services through couriers configured by the User in their Baselinker account and generating shipping labels, and tracking order and shipment statuses.

5. Third-party integrations

Proper functioning of the App depends on the availability and correctness of external services — in particular Baselinker and courier companies' systems configured by the User in Baselinker. The Provider is not responsible for interruptions or errors caused by these third parties.

6. Fees

Fees for using the App are set out on the Pricing page or agreed individually with the User. Detailed payment terms may be specified in a separate agreement with the User.

7. Liability

The Provider makes reasonable efforts to ensure the App functions correctly but does not guarantee uninterrupted, error-free operation. The Provider is not liable for damages resulting from incorrect data configuration by the User (e.g. wrong product or package data) or from the acts of courier companies.

8. Personal data

Rules for processing personal data in connection with the App are described in the Privacy Policy.

9. Complaints

Complaints regarding the App's operation can be submitted to kontakt@labelka.com. The Provider handles complaints within 14 days of receipt.

10. Termination

The User may stop using the App at any time by deleting the Account or contacting the Provider. The Provider may suspend or delete a User's Account in case of a breach of these Terms.

11. Final provisions

Matters not covered by these Terms are governed by Polish law, including the Civil Code and the Act on the Provision of Electronic Services. The Provider reserves the right to amend these Terms; Users will be notified of changes via the App or this website.